Connection Troubleshooting

Connection issues

Igloo Control Panel automatically finds clients on its local network to connect to. If it can’t find any, here are some steps to try and resolve the problem:

1. Ensure that your device is on the same (WiFi) network as the media server that is running Igloo Core Engine.

2. Ensure that the Igloo Core Service is running on that media server.

It’s possible that your network configuration is preventing Igloo Control Panel from discovering clients. If this is the case, you can try manually typing in the local network IP address of the machine you’d like to connect to.