Crash Reporting

Starting with version 1.5, the Igloo Core Engine includes an automated crash reporting system powered by Sentry.

This feature is disabled by default.

To enable it, open the following file:
C:\ProgramData\Igloo Vision\IglooCoreEngine\settings\SentrySettings.xml

Then set the value of <useSentry> to 1:

CODE

<sentry>     
  <useSentry>1</useSentry> 
</sentry>

Once enabled, if the Igloo Core Engine encounters a crash, a crash dump file will be automatically generated and sent to the Sentry portal. This helps our development team diagnose and resolve issues more efficiently.

Crash reports include a stack trace that captures the state of the application at the moment of the crash (e.g., call stacks, function names, module versions, and limited system details). While we do not intentionally collect personal or project content, stack traces can incidentally include file paths or strings present in memory at the time of the crash.