Igloo Core Engine includes an optional crash reporting system powered by Sentry. This helps our team diagnose issues and improve stability.
User consent for crash reporting is disabled by default.
User Consent
If Igloo Core Engine crashes it will show a consent prompt the next time it starts.
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If you agree, crash reports will be sent automatically after a crash.
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If you decline, reports will not be sent.
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You can choose “Don’t ask again” to remember your preference.
Consent can be changed later via Settings > System Settings > Misc > Crash Reporting Consent
What Crash Reports Contain
Crash reports include technical information such as:
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A crash stack trace
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Basic system details (OS, CPU/GPU)
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Igloo Core Engine version
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Relevant log files
We do not intentionally collect personal data or project content, but file paths or text in memory at the time of a crash may appear in the report.
Disabling Crash Reporting
To fully turn it off, in this file
C:\ProgramData\IglooVision\IglooCoreEngine\settings\SentrySettings.xml
Set
<useSentry>0</useSentry>